HATA

How to Access Your Two-Factor Authentication (2FA)

Setup 2FA/Passkeys, manage security settings, and report suspicious activity or scams.

Security & Fraud

How to Enable Two-Factor Authentication (2FA)

How Do I Create a Passkey for My Hata Account?

How to Disable Your Two-Factor Authentication

Troubleshooting Common Passkey Errors

How to Reset Two-Factor Authentication

How to Solve 2FA Code Error

Setting up and troubleshooting Google Authenticator, Email OTP's, and Passkeys

2FA/Passkeys & Authentication

Hata Account Security Tips

Examples of Phishing Emails

How to Secure Your Hata Account

How to Identify Fake Hata Support Phone Numbers

How to Report Stolen Funds Transferred to Hata

How to Create API Keys on Hata

How to Delete API key

Why am I Unable to Access the Hata Mobile App on My Jailbroken or Rooted Device

Having trouble receiving your OTP email?

Why is it Recommended to Disable Crypto Sends?

Account credentials and security best practices

Account Security

Common Cryptocurrency Scams

Investment Scams

Fund Recovery Scams

Impersonation Scams

Spoofing

Educational articles on identifying common crypto scams (e.g., investment scams, impersonation)

Scam Prevention

Find answers and get help from Intercom Support and Community Experts

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