If you wish to change your registered mobile number in your Hata account, please follow the step-by-step instructions below:
Log in into your Hata account, select [Profile]-[Setting].
Select [Mobile number].
Important Note:
In order to ensure maximum security for your Hata account, change of mobile number can only be completed by submitting a ticket to Hata Customer Support. A Hata Customer Support representative will respond to your ticket as soon as possible.
Due to the nature of this process, change of mobile number might take 1-3 days depending on ticket queue time and time taken to complete your identity verification.
Withdrawals will be temporarily disabled for 24 hours to after change of mobile number to protect your Hata account.
Why is identity verification needed? - Hata wishes to protect your account by verifying that you indeed, requested for a change of mobile number before granting permissions to change to a new mobile number.
Once you have read and accepted the Terms of Use and still wish to change your mobile number, you may select [Submit a Ticket] to proceed to Hata Helpdesk to contact a Hata customer support representative.
For more information on how to submit a ticket, please refer to " How to Submit a Ticket " in the tutorial section of the FAQ.