If you wish to change your registered email address in your Hata account, please follow the step-by-step instructions below:
Log in into your Hata account, select [Profile]-[Setting].
Select [Email].
Important Note:
In order to ensure maximum security for your Hata account, change of email address can only be completed by submitting a ticket to Hata Customer Support. A Hata customer service representative will respond to your ticket as soon as possible.
Due to the nature of this process, change of email address might take 1-3 days depending on ticket queue time and time taken to complete your identity verification.
Withdrawals will be temporarily disabled for 24 hours to after change of email address to protect your Hata account.
Why is identity verification needed? - Hata wishes to protect your account by verifying that you indeed, requested for a change of email address before granting permissions to change to a new email address.
Once you have read and accepted the Terms of Use and still wish to change your email address, you may select [Submit a Ticket] to proceed to Hata Helpdesk to contact a Hata customer support representative.
For more information on how to submit a ticket, please refer to " How to Submit a Ticket " in the tutorial section of the FAQ.