Users may reset their Hata account password from the Hata Website or App.
Go to Hata's homepage and click [Sign In].
On the Sign In page. Click [Having Trouble].
Select [Forgot My Password].
Please enter your email address associated with your account to reset your password.
After you have entered your email address, you will receive a 6-digit code through your email address. Enter the 6-digit code and proceed to enter a new password.
Your new password should be at least 8 characters long, with one upper case letter, one lower case letter and one number.
Congratulations! Password reset has completed successfully! You may login to your account using your new password.







